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How can I contact you?

Drop us a line: hello@liverpool.st - We’ll say hi right back!

Where’s my order?

We despatch on the 1st of every month and use Australia Post. If you live in an urban area your order should be with you in 2-4 days but regional and WA may take up to 7 days. We're working to get to regional and WA areas faster!

Why should I care about organic?

Excellent question. If you care about what you eat and the skin care you use, as many of us do, why wouldn’t you care about what you put in our cha cha? We’re choosy about our men (or women) so why not be choosy about our tampons?

Are your products certified organic?

Our tampons are pure natural organic cotton & are certified Organic in Europe, from where they originate. We are working to certify them in here in Oz too. They are registered by the Therapeutic Goods Administration (ARTG).

Are my CC details secure?

Absolutely. We use a secure platform to ensure your secret information stays secret. If you subscribe monthly we charge your card on or around the 24th of each calendar month (or the next business day) and will despatch your order on the 1st of the following month.

Can I cancel my subscription?

Of course you can. You cancel at any time up to 3 days before payment of your order, but why would you want to?

Oops, I moved and forgot to tell you….

Well, in that case…it’s likely we’ll get your box returned to us and we’ll do our darndest to find out where you went! It always helps to let us know in advance - it'll save you from having to do the emergency run. Add us to your contact list now! #youwontregretit

Will you ship to me internationally?

At the moment we're delivering Australia wide but stay tuned as we expand to other regions

If I have a problem who do I talk to?

Please let us know what's going on....we can't help if we don't know what's happening. Contact us: hello@liverpool.st and we’ll be in touch.

Why do we ship once a month?

At the moment we ship on the 1st of every month. We rely on postage for our deliveries and delivery times can vary depending on location. We'd rather you knew when your order was expected than miss your period altogether! Once you've subscribed you'll never be caught short again!

Here's how it works!